Dear guests, we will be very happy to Fully refund you for all bookings of day tours fully operated by Rodos Apex, with a minimum of 24 hours’ notice of cancellation or amendment prior to your scheduled tour departure (on Local Time). If you cancel within less than 1 day, (24 hours or less), of the scheduled departure or for a NON-SHOW unfortunately there is a 100 percent cancellation fee, the amount is non-refundable for all participants involved. Ferry boat tickets are not Refundable. For other activities performed by a Rodos Apex partner, the service provider cancellation policy will be followed. Orders paid by credit or debit card are refunded directly to the card. Orders paid by PayPal are refunded directly to the PayPal Account.